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FAQS

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Disclaimer

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1 Length 2 Length take no responsibility for, and accept no liability for any losses that are incurred by customers following the use of our data. Betting by nature is a volatile investment and participants will experience losing as well as winning.

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If you feel you are struggling with gambling or addiction please visit gambleaware.co.uk

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Q. How do I get involved?

Simply visit Buy Now and proceed with your purchase, you will receive the selections via email for the duration of your purchase.

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Q. Why should I pay for horse racing tips?

Why should you pay for anything? Free services are always too good to be true and will lose you money. If you value your time and are serious about making money, then a good tipster is worth the investment.

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Q. How are you different from other tipsters?

This biggest advantage of using 1 Length 2 Length for your horse tipping service is that we are completely transparent. We are also one of the only providers out there to generate consistent and sustainable profit.

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Q. What time are the selections sent out via email?

Selections are sent by email before 11AM and throughout the day up until racing starts, if you buy during racing we will email you the next day's recommendations by 11AM the following day unless discussed otherwise on social media or email.

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Q. I have purchased the selections but haven't received an email with the tips?

Firstly, please do check your junk folder. Secondly please check the time. Selections are sent out before 11AM everyday, if you buy during racing then you will receive the following day's selections. We will send you an email if the latter applies.

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Q. What if a horse is a non-runner?

We regularly check the selections throughout the day to ensure they are still running but also to monitor priceso you will receive an email with a replacement horse. Likewise if a meeting is cancelled, we will always update you.

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Q. What bookmaker should I use?

We are an independent tipping service so we don't make recommendations or do we affiliate bookmakers but ensure the bookmaker you are using offers best odds guarantee.​

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Q. What is best odds guarantee?

Best Odds Guaranteed is a concession or promotion offered by some bookmakers. It means that when you take an early price or a fixed odds price about your selection for a particular race then if the SP (Starting Price) is greater, you are paid out at the biggest odds. For example, if you staked a horse at 3/1, the horse went off at 5/1 and won, with Best Odds Guaranteed you will be paid 5/1.

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Q. What is a point bet?

You can find out how the point system works here. Using a point system is an easy formula to keep track of both your winnings and losses.

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Q. What is your cancellation and refund policy?

This is a pay as you go service so you would have bought 7 days, 14 days or a month so after that duration you can choose not to renew.​ You may pause your purchase by emailing onelengthtwolength@hotmail.com

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Q. How can I get in contact?

You can email us on onelengthtwolength@hotmail.com or contact us on our Instagram page @1_length_2_length, we aim to respond within 24 hours but usually a lot quicker.

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This site is not intended for an audience under 18 years of age.

Please gamble responsibly - for more information visit: www.gambleaware.co.uk

2020 1 Length 2 Length.

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